Privacy Policy - Mello App

 

SitEinander respects the privacy of its users. This Privacy Policy describes who we are, for what purposes we may use your data, how we process it, with whom we share it, for how long we keep it, as well as the ways to contact us and exercise your rights.

About Us

Your data will be processed by SitEinander UG, corporate person Anna-Lena Gerber, hereinafter “SitEinander” or “we”.

SitEinander is responsible for the processing of personal data as defined in the General Regulation on Data Protection.

For any questions related to the processing of your personal data you should contact us through the following means:

E-mail: support@mello-app.com

Information that you give us:

When you register as user we collect the information that you give us. That information may include:

• Identity Data may include First Name, Last Name, photo;
 Contact Data may include Email address, phone number;
• Transaction Data may include details about payments for services;
• Child’s data: Name, gender; age.
 Location of the sit (no place picker, no exact address, user enter text instead e.g. “home” or “pick up from kindergarten”)
• Sit’s duration, sit date

We highly recommend users to share other information about their child only in private chats.

Why do we need your information?

SitEinander will process your personal data for the following purposes:

• User Profile Management
The processing of your data is necessary for the management of your App profile or for the performance procedures at your request. If you do not provide your data, we will not be able to provide you the access to the service available in our App. We will retain your data until you unsubscribe the services or uninstall the App.

Will my information be shared with others?

We will never disclose your data to third parties for marketing purposes.
Your personal information may be disclosed to third party service providers / subcontractors such as companies subcontracted by SitEinander, for website hosting and email. These companies are only provided with the personal data necessary for the provision of the service in question.

Your data may be transferred to the countries outside EEEFA for hosting. Any export of personal data will be subject to adequate safeguards, such as the execution of the EU approved standard contractual clauses.

What are my rights?

At any time, you may ask us for:
• Access to the information we have about you;
• Rectification of the information if it is inaccurate or incomplete;
• The erasure or limitation of the processing of your personal data;
• If the processing depends on your consent or based on an agreement and the processing was done by automated means, you have the right to have the data previously provided sent in a structured, commonly used way and in a computer legible format.

Your requests shall be processed with special care so that we can ensure the efficacy of your rights. You may be required to prove your identity so as to ensure that the personal data is shared only with the data subject. You should be aware that in certain cases (e.g. due to legal requirements) your request cannot be immediately met. In any event, you will be notified of the measures taken in this regard, within one month from the time the request was made.

You also have the right to submit a complaint to the competent supervisory authority on personal data.

Right of access

The subject of the personal data has the right to obtain confirmation from SitEinander that the data concerning him or her is processed and, if appropriate, access to their personal data and access the information provided by law. If you want more than one copy of your personal data while it is being processed, SitEinander subjects this service to the payment of a fee for administrative costs.

Right of rectification

The subject of the personal data has the right to obtain from SitEinander without undue delay the rectification of inaccurate or incomplete data concerning him or her.

Right to erase data (“right to be forgotten”)

The subject of the personal data has the right to obtain the deletion of his or her data from SitEinander without undue delay and the latter has the obligation to erase the personal data without undue delay when, in particular, one of the following reasons applies:

a) Personal data are no longer necessary for the purpose for which they were collected or processed;
b) The data subject has withdrawn his or her consent for the processing of data (in cases where the use is based on consent) and there is no other basis for such use;
c) The data subject opposes the processing of their personal data and there are no prevailing legitimate interests justifying this processing.

Right to limitation of processing

The subject of the data has the right to obtain the limitation of the processing from SitEinander if one of the following situations applies in particular:

a) Challenge the accuracy of personal data, for a period that allows SitEinander to verify its accuracy;
b) The processing of data is unlawful and the subject of the data opposes the deletion of personal data and requests, on the other hand, the limitation of its use;
c) SitEinander no longer needs personal data for processing purposes, but such data is required by the data subject for the purposes of declaration, exercise or defense of a right in a judicial process;
d) If he or she opposes the processing, until the legitimate grounds of the officer prevail over those of the data subject.

Right of portability of data

If the processing depends on the consent of the data subject and such consent has been provided by automated means, the data subject has the right to receive the personal data concerning him or her and which they have provided to SitEinander in a structured format, commonly used and machine readable format.

Right of opposition

In cases where the processing of data is carried out for legitimate interests pursued by SitEinander; or the processing of data is done for the purposes of direct marketing, or definition of profiles, you can still, at any time, oppose the use of your personal data.

Can I revoke my consent later?

If the consent is legally necessary for the processing of personal data, the data subject has the right to remove consent at any time, although this right does not compromise the lawfulness of the processing done based on the consent previously given or the later processing of the same data, based on other legal grounds, such as compliance with the contract or the legal obligation to which SitEinander is subject.

If you wish to withdraw your consent, you may contact us at support@mello-app.com

How does SitEinander use cookies and similar technology?

To provide better service to the user, we use cookies, i.e., small text files that are placed on the hard disk by a Web page server. This technology is used by SitEinander mainly to:
• Let us know who our visitors are, and thus provide a better, more secure and personalized service.
• Knowing the performance of our sites and foreseeing its updating and improvement to meet the expectations of our clients. Each visitor has an individual cookie, thus ensuring the privacy and security of the data. The presentation of the statistical data is done in an aggregated way, not allowing the identification of the visitor individually.

Do you have any doubts?

If you have any questions regarding the processing of your personal data, or if you wish to exercise any of your rights, please contact us:

SitEinander UG (haftungsbeschränkt)
c/o Anna-Lena Gerber
Schönleinstraße 17
10967 Berlin

Mobile: +49 15775725297
E-mail: support@mello-app.com.de

Occasionally, SitEinander will update this Privacy Policy. We ask that you review this document from time to time to stay updated.

Last updated: 02 July 2019